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Innovate your portfolio & gain through changes!

Use your creativity!     |     [Re-]Think your business.     |     Create strong intra- and interdisciplinary networks.

Expand your international sales with success! Make use of the creativity of your employees and (re)think your business constantly. Create and establish strong intra- and interdisciplinary networks to be ahead of your competitors. We show you how to use the necessary wind of change to achieve optimal results.

Globalization and constant innovation of technology result in a constantly evolving business environment. Phenomena such as social media and mobile adaptability have revolutionized business and the effect of this is an ever-increasing need for change, and therefore change management.


Easily accessible information has resulted in unprecedented scrutiny from stockholders and the media and pressure on management. With the business environment experiencing so much change, organizations must then learn to become comfortable with change as well.

Therefore, the ability to manage and adapt to organizational change is an essential ability required in the workplace today. Yet, major and rapid organizational change is profoundly difficult because the structure, culture, and routines of organizations often reflect a persistent and difficult-to-remove "imprint" of past periods, which are resistant to radical change even as the current environment of the organization changes rapidly.

"Se vogliamo che tutto rimanga come è, bisogna che tutto cambi."*
"If we want everything to remain as it is, everything must change."


* Source: Giuseppe Tomasi di Lampedusa: Il Gattopardo (The Leopard), Feltrinelli, Milano 1958.

Innovation Management

Innovation Management (IM) is a combination of the management of innovation processes, and change management. It refers to product, business process, marketing and organizational innovation.

IM includes a set of tools that allows managers to cooperate with a common understanding of processes and goals. This approach allows the organization to respond to external or internal opportunities, and use its creativity to introduce new ideas, processes or products. It is not relegated to R&D; it involves employees at every level in contributing creatively to an organization's product or service development and marketing.

By utilizing innovation management tools, management can trigger and deploy the creative capabilities of the work force for the continuous development of an organization. Common tools are shown in a table below. The process can be viewed as an evolutionary integration of organization, technology and market by iterating series of activities: search, select, implement and capture.

The product lifecycle of products or services is getting shorter because of increased competition and quicker time-to-market, forcing organisations to reduce their time-to-market. Our innovation managers must therefore decrease development time and the needs of the market, without sacrificing quality.

Managing complex innovation

Innovation is often a technological change that outperforms a previous practice. To lead or sustain with innovations, managers need to concentrate heavily on the innovation network, which requires deep understanding of the complexity of innovation. Collaboration is an important source of innovation. Innovations are increasingly brought to the market by networks of organizations, selected according to their comparative advantages, and operating in a coordinated manner.

When a technology goes through a major transformation phase and yields a successful innovation, it becomes a great learning experience. Big innovations are generally the outcome of intra- and interdisciplinary networking among technological sectors, along with combination of implicit and explicit knowledge. Networking is required, but network integration is the key to success for complex innovation. Social economic zones, technology corridors, free trade agreements, and technology clusters are some of the ways to encourage organizational networking and cross-functional innovations.

Innovation Management Typologies & Tools

IM Typologies

Knowledge management tools

Market intelligence techniques

Cooperative and networking tools

Human resources management techniques

Interface management approaches

Creativity development techniques

Process improvement techniques

Innovation project management techniques

Design and product development management tools

Business creation tools

IM Methods & Tools

knowledge audit, knowledge mapping, document management, intellectual property rights management


technology watch / search, patent analysis, business intelligence, CRM, geo-marketing


groupware, teambuilding, supply chain management, industrial clustering, Agile


teleworking, corporate intranet, online recruitment, e-learning, competence management, flat organization



research and development - marketing interface management, concurrent engineering


brainstorming, lateral thinking, TRIZ, S.C.A.M.P.E.R method, mind mapping


benchmarking, workflow, business process re-engineering, Just-in-Time


project management, project appraisal, project portfolio management



computer-aided design, rapid prototyping, usability approaches, quality function deployment, value analysis



business simulation, business plan, spin-off from research to market

Source: European Commission (2004). Innovation Management and the knowledge-driven economy (PDF). Luxembourg: Directorate-general for Enterprise.

Change Management

Change Management (CM) is a collective term for all approaches to prepare, support, and help individuals, teams, and organizations in making organizational change. The most common change drivers include: technological evolution, process reviews, crisis, and consumer habit changes; pressure from new business entrants, acquisitions, mergers, and organizational restructuring. Whereas, in a project-management context, the term "change management" may be used as an alternative to change control processes wherein changes to the scope of a project are formally introduced and approved.

SMART cs includes methods that redirect or redefine the use of resources, business process, budget allocations, or other modes of operation that significantly change a company or organization. Organizational change management (OCM) considers the full organization and what needs to change, while change management may be used solely to refer to how people and teams are affected by such organizational transition. It deals with many different disciplines, from behavioral and social sciences to information technology and business solutions.

SMART cs' strategic Consultancy Service

  1.    Developing growth strategies
  2.    Data analysis = facts = decision making tool
  3.    Reduce complexity
  4.    Increase efficiency
  5.    Reduce costs
  6.    Restructuring of business

Globalisation? Is this always the best solution?

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